Privacy Policy

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Privacy Policy

Personal Data Privacy Policy when visiting the Acibadem Sistina Hospital website, www.acibademsistina.mk

 

This Personal Data Privacy Policy includes information about the type of personal data that we may collect and keep when visiting our website, as well as the method we use and share those data. In addition, the Privacy Policy of Acibadem Sistina Hospital Skopje (hereinafter: “Acibadem Sistina”) includes the method by which you can contact us if you have any questions about data processing.

This Privacy Policy is in accordance with the legal regulations on personal data protection in the Republic of North Macedonia and the internal acts of “Acibadem Sistina” on regulating this area. This Privacy Policy applies only to our website and does not apply to personal data collected in any other way. This Privacy Policy does not apply to your visits to other websites you are accessing via our websites.

 
Controller
  • Controller’s contact details:
  • Acibadem Sistina Hospital
  • Skupi Str. no. 5A Skopje
  • Telephone no.: 02 30 99 500
  • Website: www.acibademsistina.mk
  • E-mail address: dpo@acibademsistina.mk
 

Which personal data do we collect from you?

“Acibadem Sistina” is the controller of the personal data that you (as subjects of personal data) provide to us. When visiting our website and using our web services, we process different categories of personal data, such as:

 
1. When applying to an announcement
  • Name
  • Surname
  • Email
  • Phone no.
  • Job position
  • Personal biography
 

2. When saving your personal biography in our database of personal biographies

  • Name
  • Surname
  • Email
  • Phone no.
  • Job position
  • Personal biography
 
3. When making an examination appointment
  • Name
  • Surname
  • Email
  • Phone no.
 
4. When contacting us
  • Name
  • Surname
  • Email
  • Phone no.
 
5. When using cookies

For the purpose of monitoring, analyzing, maintaining, developing and improving the website functionality, during your visits Acibadem Sistina automatically collects the following data:

  • website URL by which you came to our website;
  • IP address;
  • basic parameters about the browser, the operating system and the device;
  • visited address on our website;
  • date and time of the visit;
  • location.

Acibadem Sistina uses only the above-mentioned cookies.

Cookies are user data that the web browser saves on your device (computer or smartphone) for future visits. Cookies are information saved on your device during your visit to our website, so when you open it again these cookies would be used to improve the user experience and the website efficiency. More information on using cookies can be found in our Cookie Policy posted on our website.

 

For what purposes do we use the collected personal data?

  • We process your personal data in order to provide you with the following services:
  • Applying to a job announcement;
  • Saving your personal biography in our database of personal biographies;
  • Making an examination appointment;
  • Replying to any of your questions or requests that you have ask via the "Contact us" form;
  • Improving the user experience, and optimizing and promoting the website functionality.

Your personal data would not be processed for any purpose other than the purpose they were collected for. Processing your personal data for another purpose can only be done upon your prior consent or another legal basis pursuant to the Law on Personal Data Protection.

 

How do we process your personal data?

The personal data we collect are directly provided when you use any of the above services.

“Acibadem Sistina” processes your personal data in accordance with the regulations on personal data protection of the Republic of North Macedonia, while taking all technical and organizational measures stipulated to ensure secrecy and protection when processing the personal data at its disposal.

Employees of “Acibadem Sistina” are required to keep confidential all information (including personal data) they are accessing to during the performance of their work tasks. “Acibadem Sistina” applies security measures when collecting, saving and processing information and personal data for protection against unauthorized access, change, disclosure or destruction of your personal data, as well as non-personal data saved on our website. The hosting and saving of your personal data is located in the Republic of North Macedonia.

In accordance with the legally prescribed procedure, some of the personal data may be disclosed to the competent authorities.

For any additional information, questions or objections regarding personal data protection, you can contact the Personal Data Protection Officer at the following email: dpo@acibademsistina.mk.

 

Legal basis

The legal basis for processing your data for the above-mentioned activities is different.

Thus, for the purposes of applying for an announcement, the processing of your personal data is necessary for the fulfillment of an agreement to which you are a contracting party or for activities that precede the conclusion of the agreement.

For the purposes of saving your personal biography in our database of personal biographies, the legal basis is the consent you give us.

For an examination appointment, the legal basis for processing your personal data is the undertaking of activities that precede the conclusion of an agreement.

For make a contact with us, the legal basis for processing your personal data is the undertaking of activities that precede the conclusion of an agreement.

For using cookies, the legal basis for processing your personal data is the consent you give us for that purpose.

You can withdraw your consent to the processing of personal data free of charge at any time, by sending an email to: dpo@acibademsistina.mk, or by contacting us in person at the premises of “Acibadem Sistina”.

 

How long do we keep your personal data?

  • As per the internal regulations of “Acibadem Sistina”, the personal data have different storage periods for different activities.
  • Employment applications – 45 years after the employment termination.
  • Applications collected in the application database – 6 months
  • Examination appointment data – saved while the natural person is a patient at the hospital
  • Data from the contact form -
  • Cookie data 

 

What are your rights?

The right to access - you have the right to get a confirmation whether your personal data is being processed, as well as to obtain an access to your personal data and additional information related to the personal data processing.

The right to correction - if you are concerned that any personal data we collect are inaccurate or incomplete, you have the right to request and obtain correction of the inaccurate data or completion of the incomplete personal data.

The right to erasure - you have the right to request that your personal data be deleted, and we will accept that request if the personal data are no longer required to meet the purposes, if you object to the processing and we fail to prove that our legitimate interest is greater than your basic freedoms and rights, and if your personal data are processed illegally.

The right to withdraw a consent - you have the right to withdraw the consent given at any time, without affecting the legality of the processing that was based on consent before it was withdrawn.

The right to data portability - you have the right to get your personal data in a structured, commonly used, machine-readable format, and you have the right to transfer that data to another controller. When exercising the right to data portability, you have the right to get a direct transfer of the personal data from one controller to another, if it is technically possible.

The right to limit the processing of your personal data - you have the right to request the processing to be stopped while the accuracy of the data is determined, while it is checked whether the legitimate interest prevails over your basic rights and freedoms, and etc.

If you are still concerned that your personal data is not being processed in accordance with the Personal Data Protection Law, you can contact the Personal Data Protection Agency.

You can exercise your rights free of charge by contacting our officer at the following email: dpo@acibademsistina.mk, on phone no. 071/344 343, or by contacting us personally at the premises of “Acibadem Sistina”, and we will reply within 30 days.

 
Remarketing

Information that “Acibadem Sistina” collects by using cookies are used for the purpose of remarketing for Google AdWords and Facebook, i.e. for its advertising on other websites that would be visited by users who have previously visited the website www.acibademsistina.mk

"Google", "Facebook" and other third parties display AdWords, i.e. so-called "ads" on different websites and applications visited and used by the user. These "ads" are based on previous user visits to the “Acibadem Sistina” websites by using cookies.

For example, when visiting www.acibademsistina.mk the user is interested in a certain service or device without making a specific order, such activity would generate information that might appear in the form of an ad on "Google" and "Facebook" and to the user upon their previous interest, so when visiting another website that also uses "ads" on "Google" the user may be presented an advertisement on “Acibadem Sistina” or on the content visited on the “Acibadem Sistina” website. All data collected from “Acibadem Sistina” would be used in accordance with the “Acibadem Sistina” Privacy Policy, that is with the privacy policies of "Google" and "Facebook" for the data collected therein.

Users can customize the settings for the method "Google" and "Facebook" are advertised to them by accessing the following page:

and

The user may completely opt out of this type of advertising based on their previous interest by customizing the cookie settings in the web browser that is used. DoNotTrack ("DNT") is a functionality that allows the user to set their web browser in a mode that would inform the Internet sites to avoid tracking their Internet traffics. The user may enable or disable "DNT" functionality by visiting the "Preferences" or "Settings" section of the web browser they are using.

 

Changes to the Personal Data Privacy Policy

“Acibadem Sistina” has the right to update this Personal Data Privacy Policy at any time. Doing so, we would notify you on our website and revise the update date at the bottom of this page. It is your responsibility as a user to check if the Policy is up to date.

 

Accepting the terms

By using this website, you accept this Privacy Policy terms. If you do not agree with the Policy, please do not use the website. Your continued use of the website following changes to this Policy would be considered as accepting the changes.

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