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Operator at the Call Center in Macedonian and Albanian

Department: Call Center
Released on: 23/11/2018
Status: Active

Acibadem Sistina Hospital is looking for suitable candidate to fill the following vacancy:

  • Operator at the Call Center in Macedonian and Albanian (1 executor)

JOB DESCRIPTION

Operator at “Acibadem Sistina” Call Center answers the telephone calls and e-mails of users of medical services in Macedonian and Albanian language; the operator is responsible for making appointments for examinations and providing complete information in relation to the medical services at the Hospital.

NECESSARY QUALIFICATIONS AND KNOWLEDGE

  • Minimum secondary education completed;
  • Excellent proficiency in Albanian (speaking, reading, writing);
  • Computer skills;
  • Experience as an agent in a Call Center is considered an asset.

PERSONAL PROFILE

  • Professional relation towards the work, responsibility and discipline;
  • Compliance with rules and code of practice;
  • Respecting the professional secrecy;
  • Careful and precise practicing;
  • Excellent communication skills;
  • Problem assessment and problem solving;
  • Flexibility;
  • Adaptability;
  • Strong work ethics.

ADDITIONAL INFORMATION

  • The job announcement is open for 5 working Applications should be sent by e-mail to: hr@acibademsistina.mk or by post at the following address: “Acibadem Sistina” Hospital, ul. Scupi 5A, 1000 Skopje.
  • Any timely application to the job announcement will be considered valid.
  • Discretion of the candidates is guaranteed.
  • Only short-listed candidates will be called for an interview.

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